Thursday, November 14, 2013
The 24 hr McDo at Subic Bay Freeport has many, many complaints. Specifically, they are charging for 16 oz drinks but giving only 12 oz cups. How dishonest is that. They are also not abiding by the rules of their VIP Drive Thru program. They are refusing to upgrade in accordance with the program. We have also received food that has been uncooked. There is also a large pothole at the end of their drive through which they do not fill. You can submit complaints at the McDonalds Customer Care Hotline at 02-863-5490. The management at the Freeport Gateway 24hr McDo is unresponsive and worthless. This is a very dishonest McDo!